Associate Order Fulfillment Specialist

by dejobs.org

Nuevo León

Associate Order Fulfillment Specialist **General Information** Req # WD00074153 Career area: Supply Chain Country/Region: Mexico State: Nuevo León City: Monterrey Date: Tuesday, November 19, 2024 Working time: Full-time **Additional Locations** : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey **Why Work at Lenovo** We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) . **Description and Requirements** **About Lenovo** Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. Join us in defining our world of tomorrow and creating smarter technology for all! Lenovo´s Infrastructure Solutions Group (ISG) provides end-to-end IT solutions and services for organizations at any scale. We empower our customers to dramatically accelerate their organizations, improve their industries, and solve humanity’s greatest challenges. A trusted partner every step of the way, we provide reliable infrastructure and support with Smarter Infrastructure Solutions, Cloud Computing, Analytics, and AI, As-A-Service, Edge Computing, and more. **About Our Team** ISG LA Order Management team is focused on providing excellent customer service, while we maintained good communication with other teams, we also have developed over the years a friendly environment while we also focus and support each other to find new ways to improve our processes and help to our growth inside or outside the company. You will be joining a team that is used to continuously help each other and learn of all the processes we handle. A team that is constantly learning new things and that cares about our work/life balance. **What You’ll Do** We are looking for self-driven and self-motivated individuals who thrive in a truly global company and culture. Come put your career on the fast track with the fastest-growing Technology company in the world!! Lenovo is seeking a Customer Support Representative whose responsibilities include working with internal and external customers and Key Distributors related to ISG (Infrastructure Solutions Group) business. The position requires a positive attitude, teamwork, and the ability to work with key cross-functional teams located in different countries from Latin America. **Responsibilities:** The Customer Support Analyst is responsible for supporting Lenovo´s internal and external customers (Large Enterprise Direct, Mid-Market, and Business Partners) from Latin America in a variety of order management roles, including - Order Entry, Scheduling, Field Support, ESD, Returns, Billing, and Incentives. This team has daily interactions with Sales Teams, Sales Operations, Finance, Pricing, AR, and other CF/Supply chain areas. **Position Requirements:** **Basic Qualifications:** - Proficient English language with solid verbal and written communication skills - Excellent organizational skills - Proficiency using Excel, Word and Outlook - Team Player with a positive ´can do´ attitude - Must be self-driven and able to work independently while focused on delivering results - Must have the ability to work in a fast-paced environment and multi-task quickly and efficiently - Bachelor’s degree preferred **Preferred Qualifications:** - SAP Knowledge is a PLUS - VBA Visual Basics Knowledge is PLUS - Prior experience in a Global Company is a plus **Why Lenovo?** Lenovo is a US$70 billion Fortune Global 500 company, with 60,000+ employees and operating in 180 markets around the world. We are the #1 PC company on the planet, BCG´s 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation - to create better experiences and opportunities for millions of customers around the world. **Additional Locations** : * Mexico - Nuevo León - Monterrey * Mexico - Nuevo León - Monterrey * Mexico * Mexico - Nuevo León * Mexico - Nuevo León - Monterrey , * Mexico - Nuevo León - Monterrey